Refund Policy
Last updated: January 2025
14-Day Money-Back Guarantee
We want you to be completely satisfied with TabVault Pro. If you're not happy with your purchase for any reason, we offer a full refund within 14 days of your initial purchase — no questions asked.
How to Request a Refund
To request a refund, simply:
- Send an email to support@tabvault.app
- Include your email address used for the purchase
- Briefly mention why you'd like a refund (optional, but helps us improve)
We'll process your refund within 5-7 business days. The refund will be credited to the original payment method.
Eligibility
- First-time purchases: Full refund within 14 days
- Renewals: Refunds for renewal charges are available within 7 days of the renewal date
- Yearly subscriptions: If you cancel after 14 days, you can continue using Pro features until the end of your billing period
What Happens After a Refund?
After your refund is processed:
- Your Pro subscription will be canceled immediately
- You'll retain access to the free version of TabVault
- Your local data remains intact
- Cloud-synced data will be retained for 30 days in case you re-subscribe
Exceptions
Refunds may not be available in cases of:
- Violation of our Terms of Service
- Abuse of the refund policy (e.g., repeated purchases and refunds)
- Requests made more than 14 days after purchase (for new subscriptions)
Cancellation vs. Refund
Cancellation: You can cancel your subscription anytime from the extension settings. Your Pro access continues until the end of your current billing period.
Refund: A refund immediately ends your Pro access and returns your payment. Use this if you want your money back.
Contact Us
Have questions about refunds? We're here to help:
support@tabvault.app